Purchase & Return Policies
Life Happens
Sometimes plans have to change. To be as fair and as consistent as possible, we’ve created studio policies that take into account the students, the studio, and the instructors.
Have time to read? Click here to learn all about our studio etiquette & culture.
Final Sales
All purchases of classes, series, workshops, specialty classes, memberships, and merchandise are all final sale. For example, if you purchase a class but do not use it, that class will remain in your account till it's expiration date for available use, until it expires and no longer can be used. Purchases are also non-transferable. If The TYS has to cancel an event for any reason, a full refund will be issued.
Cancellations & No Shows
Class Packs & Drops Ins
If you Early Cancel, two hours or more prior to the scheduled class time, your class credit remains in your account for use until it expires.
If you Late Cancel, two hours or less before class, you lose
your class credit.
If you No Show, take no action and do not show up, you lose
your class credit.
Unlimited Members & Intro Offers
Late Cancels & No Shows are subject to be charged $2.00.
These fees will be charged to your credit card on file.
Contact
Need help with any of this, reach out anytime to connect via email: